About Us
Hilo Design Center has a team of sales professionals that will assist your needs.
HDC offers an outstanding portfolio of home & kitchen appliances to our customers throughout the State of Hawaii. We are a locally owned company and authorized appliance dealer for Jenn-Air, Kitchen Aid, Whirlpool, Maytag, Amana, GE, Profile, Haier and many more appliance lines. Our dedicated sales professionals strive to fulfill our vision of "Superior Service...Exceptional Value."
Service comes first with us! At Hilo Design Center, our team of professionals will find the perfect product to fit an individual's lifestyle and needs. We make every effort to offer you the best value from our high end product lines to the basic standard replacements for rentals and low to moderately priced projects.
Our knowledgeable team has served as a key resource for developers and contractors, working in partnership to achieve on-time delivery and best customer service to projects of all sizes. Our Contract Distributorship with Whirlpool Corporation and GE gives us immediate access to a wide range of local stocking inventory that is basic to the needs of our realtor and property managers.
For the individual homeowner looking to remodel or build a new home, we will provide our expertise and work closely with you and your architect or design consultant to create the kitchen of your dreams within your budget constraints. For all of our customers' added protection, we offer extended warranties on all of the products that we represent (extended warranty option effective from March 2023).
Standing behind our commitments and delivering our motto has earned us an accredited business rating from our Hilo community at large! So with an unbeatable line of appliances and a team of dedicated professionals ready to serve you, please give us a call to experience the "Superior Service... Exceptional Value" of Hilo Design Center.
Mahalo
HDC offers an outstanding portfolio of home & kitchen appliances to our customers throughout the State of Hawaii. We are a locally owned company and authorized appliance dealer for Jenn-Air, Kitchen Aid, Whirlpool, Maytag, Amana, GE, Profile, Haier and many more appliance lines. Our dedicated sales professionals strive to fulfill our vision of "Superior Service...Exceptional Value."
Service comes first with us! At Hilo Design Center, our team of professionals will find the perfect product to fit an individual's lifestyle and needs. We make every effort to offer you the best value from our high end product lines to the basic standard replacements for rentals and low to moderately priced projects.
Our knowledgeable team has served as a key resource for developers and contractors, working in partnership to achieve on-time delivery and best customer service to projects of all sizes. Our Contract Distributorship with Whirlpool Corporation and GE gives us immediate access to a wide range of local stocking inventory that is basic to the needs of our realtor and property managers.
For the individual homeowner looking to remodel or build a new home, we will provide our expertise and work closely with you and your architect or design consultant to create the kitchen of your dreams within your budget constraints. For all of our customers' added protection, we offer extended warranties on all of the products that we represent (extended warranty option effective from March 2023).
Standing behind our commitments and delivering our motto has earned us an accredited business rating from our Hilo community at large! So with an unbeatable line of appliances and a team of dedicated professionals ready to serve you, please give us a call to experience the "Superior Service... Exceptional Value" of Hilo Design Center.
Mahalo
Store Address: 660 Kilauea Ave Hilo, 96720 (Former Ace Hardware building)
Store Phone: 808.731.5099
Designed With Community In Mind
Hilo Design Center is coming off a highly success grand opening this week an invites everyone to head down to its location (660 Kilauea Ave.) to continue the celebration. “Hilo Design Center came about because of the need for appliances on the Hilo side of the Big Island after Sears went down,” explains assistant manager Jake Wood. “By law, certain appliances like refrigerators need to be replaced ASAP, and Home Depot was making Local Local Homes’ appliance issues worse. Local Local Homes decided that the issue needed to be solved, and sought to find a good space and solution to the problem.”
So, Hilo Design Center was born, offering brands like GE, Profile, Whirlpool and Maytag — with Speed Queen, Café, Monogram, and Fisher & Paykel well on their way to the showroom. And, come late 2023 or early 2024, Hilo Design Center will also be an exclusive off-grid appliance dealer.
Customers can pick up items in-store, or opt for local or long- distance delivery (prices vary according to distance and process). For those wanting delivery, there are two tiers. First is the Standard Delivery service drop-off in which Hilo Design Center leaves the appliance in the box at an agreed-upon location with the customer. Second is the Deluxe Delivery service, which includes Hilo Design Center taking the appliance to the location, and then uncrating, assembling, installing, leveling and converting it (gas dryers/ranges) — and even taking the rubbish away. “We currently are unable to install dishwashers and hot water
heaters, but seek to have someone in house to do that,” notes Wood.
Other services at Hilo Design Center include:
• haul-away included with "Standard" and "Deluxe Delivery" service
• expedited delivery service with a fee for emergencies
• free pickup and $125 conversion
• special pricing for property managers, contractors, designers, etc
• propane filling
“We set ourselves apart by our customer service,” Wood concludes. “We understand that shopping for appliances is not exactly the funnest task in the world. Therefore, our ‘bomb’ customer service is such that we seek to get our customers their needed appliances while also making it an enjoyable experience.”
So, Hilo Design Center was born, offering brands like GE, Profile, Whirlpool and Maytag — with Speed Queen, Café, Monogram, and Fisher & Paykel well on their way to the showroom. And, come late 2023 or early 2024, Hilo Design Center will also be an exclusive off-grid appliance dealer.
Customers can pick up items in-store, or opt for local or long- distance delivery (prices vary according to distance and process). For those wanting delivery, there are two tiers. First is the Standard Delivery service drop-off in which Hilo Design Center leaves the appliance in the box at an agreed-upon location with the customer. Second is the Deluxe Delivery service, which includes Hilo Design Center taking the appliance to the location, and then uncrating, assembling, installing, leveling and converting it (gas dryers/ranges) — and even taking the rubbish away. “We currently are unable to install dishwashers and hot water
heaters, but seek to have someone in house to do that,” notes Wood.
Other services at Hilo Design Center include:
• haul-away included with "Standard" and "Deluxe Delivery" service
• expedited delivery service with a fee for emergencies
• free pickup and $125 conversion
• special pricing for property managers, contractors, designers, etc
• propane filling
“We set ourselves apart by our customer service,” Wood concludes. “We understand that shopping for appliances is not exactly the funnest task in the world. Therefore, our ‘bomb’ customer service is such that we seek to get our customers their needed appliances while also making it an enjoyable experience.”